System and tenant administrators in any Haystax solution need multiple ways to communicate with their users, and they also need fine-grained visibility in the activities of users via in-built system logs.
Accordingly, Haystax has recently implemented a number of communications and logging enhancements. Here are some of the highlights.
Haystax enables communications with users in several ways, including notifications, emails and daily digests.
The app now supports notifications that can be added to the system to display to all users. Notifications can be global or attached to a specific app, so they may include system-wide notifications or app-specific features and notes.
For example, a system-wide notification might be about upcoming system downtime, while an app-specific notification may list new features to just one app. Notifications may also be restricted to a tenant if a client has tenant-specific notifications they wish to communicate. A Notifications archive is stored in the Help page of each tenant.
Emails alerting users to new objects being created have been reworked and made more reliable, with the feature being added to more apps. Also, all emails will now include an Unsubscribe link.
Meanwhile, the daily digest email has been completely rebuilt. It now includes all app sections, and includes HTML formatting for more aesthetically pleasing digest emails.
The Haystax platform features several ways to monitor system performance and user activity, including Audit and Activity Logs and a Status app.
The Audit Log (image below) has been opened up to user admins so they may view all audit information for activity within their tenant. They may now set a date range on the audit log data table page. The setting is found by clicking the small wrench setting icon in the upper-right of the screen.
Tenant administrators also have a new page under the My Organization menu at the top right of the navigation bar, entitled Activity Log. It displays a searchable data table of all activity log entries.
When applicable, a link to the object allows the tenant administrator to navigate to the object affected by the activity. (The Activity Log differs from the Audit Log in that the former logs only certain important events, such as creation of objects. Not all actions are logged as they are in the Audit log.)
Finally, admins also can access the Status app, where they can see at a glance all current Haystax platform activity, such as page and object hits, users logins and API calls (image below).
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