Every Haystax solution is deployed is its own tenant, and each tenant has unique app combinations and user profiles — even tailored lexicons, theming and color schemes — that reflect the specific mission priorities of that particular customer. After all, the tools you use should mirror your daily workflows, regardless of what task you need to accomplish.
Haystax equally believes in the importance of handing as much operational control as possible to those users who are authorized to act as administrators within their individual tenants.
There is at least one administrator in every Haystax tenant, regardless of whether that individual is the security director of a public school district in Virginia, a financial institution’s insider threat program manager or an emergency management official running our statewide California Common Operating Picture for Threat Awareness (Cal COP) solution.
For as long as the Haystax platform has been deployed, these so-called tenant admins have had the ability to invite new users, select which data group(s) they can be part of and determine what actions they can take (i.e., read, create, edit and/or delete information within each Haystax app).
In the past year, our software development team has been hard at work providing tenant admins with a cluster of powerful new capabilities, giving them further control over how their users interact with the system and an improved visibility into the system itself.
Here are some of the enhancements we’ve rolled out across several recent Haystax product releases:
- There is now a second functional layer under the tenant admin called sub-administrator. Users who’ve been granted this designation by a tenant admin will be able to manage users in the same way — but only for their particular data group, rather than across the entire tenant. Thus, for example, a state department of education using our Haystax for School Safety solution can see every school asset, event and incident in every district in the state, while school district security directors (as sub-admins) will be able to see only their school information but not that of other districts in the state.
- Tenant admins can now view and manage user direct assignments. In the Manage Access page, clicking on a user brings up a data window with user information. That window contains direct assignments for assets and assessments (image below). And it will display security entries in cases where users were added to objects outside normal data-group security.
- Also in Manage Access, on the users’ list page tenant admins can run separate filters for Status and Approval, and the list can be sorted by user name or full name. It also has a new Phone Number column.
- Separately, a role has also been added to give admins more fine-grained control over users’ annotation permissions on all objects. Only users with the new annotation role may create annotations on objects. (By default all users have been granted this role so as to have no impact in current use, but administrators may now remove this role from users if desired.)
- Tenant admins can add their own user notifications, through the bell icon in the top navigation bar. A message, start date and end date may be specified (image below). More fine-grained permissions may be specified so the message is shown to only certain data groups (the default is tenant-wide visibility). An additional option sends an email to all users with the notification.
- Earlier limits on the number of groups a user could be part of have been eliminated. As a result, for any sets of groups larger than 30, administrators that oversee tenants with even hundreds of data groups can log in and manage those groups. Our new Manage Data Groups screen allows admins to create, edit and delete data groups. The group’s description is the name displayed to the user when adding permissions on objects (image below).
- On every Settings screen that allows a user to select widgets to show or hide, a new option gives tenant administrators the option to save a particular screen layout as the default layout that all users in their tenant will see.
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