Boston takes to the cloud to manage critical infrastructure information
Haystax provides the City of Boston with a platform for its authoritative system of records both for managing critical infrastructure and for tying the information into first-responder operations. As a result, Boston gets: Contextual real-time situational awareness and protection of assets across the region; the assurance of timely response; and the ability to involve the right people at the right time when potential threats are detected, as well as during incident responses.
Following the April 2013 Boston marathon bombing, Haystax provided critical support to the Boston Regional Intelligence Center (BRIC). During subsequent Congressional hearings, representatives of the US Conference of Mayors described the capabilities provided to intelligence analysts in the BRIC: “The analysts monitored, vetted, and triaged information concerning over 280 suspicious or criminal acts within Boston. In addition, they provided risk assessments on potential infrastructure targets, reviewed videos and social media for leads, and coordinated resources. [T]he analysts also provided pre-event threat assessments. After the capture of the bombing suspects, the BRIC tracked 42 potential and scheduled events, such as vigils and protests. In addition BRIC analysts were able to use the [Haystax system], purchased with UASI funds, to build their risk assessment reports.”
Indianapolis maintains operational awareness and rapid response capabilities 24/7
The Indianapolis Department of Homeland Security started using the Haystax platform in February 2012 as a security monitoring tool and incident response environment for Super Bowl XLVI. Since that successful deployment, Indy DHS has expanded its use of the Haystax system for a variety of additional special events such as the annual Indianapolis 500 auto race as well as routine patrol operations and critical incident responses. The Indy deployment demonstrates the power of having a detailed asset catalog preloaded into the system and ready for use by SWAT and other teams during crimes and other emergencies. In addition, the department has shared emergency dispatch information with and completed safety assessments for numerous schools in a multi-county area surrounding Indianapolis. This has provided the department with greater visibility into serious threats and vulnerabilities at schools while providing school principals with greater awareness of crimes taking place in areas surrounding their campuses. The Indy Haystax deployment showcases multi-jurisdictional information sharing, major event management and rapid incident response at their most effective.